Refund policy

**Return Policy**

At Salty Sea Threads, we take pride in creating high-quality, handmade custom products just for you. Due to the personalized nature of our products, we have a strict return policy. Please read the details below carefully:

1. **Handmade to Order**: All our producta are handmade to order to ensure each piece meets your specific requirements. Because of this, we do not offer returns, cancellations, or exchanges of any kind. All sales are final.

2. **No Cancellations**: Once an order is placed, it cannot be canceled. Please make sure to review your order details carefully before finalizing your purchase.

3. **No Exchanges**: As each product is custom-made, we are unable to offer exchanges. Please double-check your size, color, and design choices before placing your order.

4. **Final Sale**: All sales are final. We do not accept returns for any reason, including but not limited to sizing issues, color discrepancies, or change of mind.

5. **Questions and Clarifications**: We encourage you to reach out to us with any questions or concerns before placing your order. Our team is here to assist you in making the best choice for your custom hat.

6. **Defective Items**: In the rare event that you receive a defective item, please contact us within 3 days of receiving your order. Provide a detailed description and photos of the defect, and we will work with you to find a satisfactory solution.

Thank you for understanding and for choosing Salty Sea Threads for your custom produxts needs. Your satisfaction is our priority, and we are here to help with any questions you may have before making a purchase.